Ongoing WordPress Support From a Team That Actually Manages Your Site
Updates, security, monitoring, performance, and on-demand fixes — all handled by a dedicated team for one predictable monthly fee. Stop worrying about your website and focus on growing your business.
No contracts. Cancel anytime. Plans start at $89/month.
Care Plans That Fit Your Business
Choose the support level that matches your site’s complexity and traffic. Not sure? We’ll help you pick the right one.
Starter
$89 /mo
For brochure sites that need safe, ongoing care.
- Weekly WordPress, plugin & theme updates
- 24/7 uptime monitoring
- Daily cloud backups
- Monthly health report
- Dashboard support tickets
Essential
$179 /mo
For sites that need edits and active security.
- Everything in Starter
- On-demand website edits
- Security optimization & malware scans
- Plugin conflict resolution
- Staging-first update process
Growth
$349 /mo
For revenue-generating sites that demand performance.
- Everything in Essential
- Speed optimization & Core Web Vitals
- WooCommerce & advanced plugin support
- Priority response and faster turnaround
- Bi-weekly technical check-ins
- Mobile & image optimization
Enterprise
$599 /mo
For complex, high-traffic, or mission-critical sites.
- Everything in Growth
- Custom staging & deployment workflow
- Advanced performance engineering
- Dedicated account contact
- Custom SLA & escalation paths
- Architecture consulting & planning
How We Work With Your Team
No matter which plan you choose, these essentials are always covered.
Weekly Updates
WordPress core, plugins, and themes updated safely every week by our team.
24/7 Monitoring
Your site is checked hundreds of times per day for uptime, errors, and performance.
Daily Backups
Cloud backups taken daily so your site can be restored in minutes if needed.
Dashboard Support
Submit tickets anytime and track progress from your personal support dashboard.
Compare All Features
See exactly what each care plan includes side by side.
Feature
Starter
Essential
Growth
Enterprise
Weekly WordPress, plugin & theme updates
✓
✓
✓
✓
24/7 uptime monitoring
✓
✓
✓
✓
Daily cloud backups
✓
✓
✓
✓
Dashboard support tickets
✓
✓
✓
✓
Monthly health report
✓
✓
✓
✓
On-demand website edits
✓
✓
✓
✓
Security optimization & malware removal
—
✓
✓
✓
Staging-first update workflow
—
✓
✓
✓
Speed optimization & Core Web Vitals
—
✓
✓
✓
WooCommerce & e-commerce support
—
—
✓
✓
Priority response
—
—
✓
✓
Mobile & image optimization
—
—
✓
✓
Mobile & image optimization
—
—
✓
✓
Technical check-in cadence
—
—
Bi-weekly
Weekly
Dedicated account contact
—
—
—
✓
Custom SLA & escalation
—
—
—
✓
Architecture consulting
—
—
—
✓
What Happens Without Active WordPress Management
Most website problems don’t happen overnight. They build up quietly until something breaks.
Untested Updates Break Things
Plugin or theme updates pushed without staging can take down checkout, forms, or entire pages.
Security Gaps Accumulate
Outdated plugins are the #1 cause of WordPress hacks. Vulnerabilities stack up every week they’re ignored.
Performance Slowly Degrades
Load times creep up, Core Web Vitals drop, and search rankings follow — all without visible warning signs.
Forms & Integrations Fail Silently
Contact forms stop sending, payment gateways disconnect, and tracking codes break — often unnoticed for weeks.
Emergency Fixes Cost 5–10x More
A $50 update done proactively prevents a $500+ emergency scramble that also costs revenue in downtime.
You Only Find Out After Damage
Without monitoring, issues are discovered by customers — not by you. That means lost trust and lost sales.
How Onboarding Works
We make the setup process simple. Your site is fully protected within 48 hours of signup.
01
Pick Your Plan
Choose the care plan that fits your site’s needs and budget.
02
Share Access
Securely send WordPress and hosting credentials through our encrypted portal.
03
We Set Everything Up
Backups, monitoring, security scans, and update schedules — all configured in 24–48 hours.
04
Ongoing Care Begins
Weekly updates, reports, and on-demand support — your site is now fully managed.
What's Included vs. What's a Separate Project
Clear expectations mean faster delivery and zero confusion.
- Included in your care plan
- Content edits — swap text, images, banners, or product info
- Plugin settings changes and configuration tweaks
- CSS adjustments and minor layout improvements
- Adding pages using existing templates
- WooCommerce product and coupon updates
- Blog formatting and publishing
- Form adjustments and field changes
- Separate project scope
- Custom plugin or theme development from scratch
- Full website redesign or rebuild
- Complex third-party API integrations
- Creating original content, copy, or graphic design
- Building new application-level features
- Migrating to a different hosting platform
- Multi-site network setup or management
Need custom development? We offer that too
Frequently Asked Questions
Everything you need to know before signing up.
How do I get started with a care plan?
Click “Choose Plan” for the plan you want and complete checkout. You’ll receive a welcome email with instructions to securely share your WordPress and hosting access. Once we have access, your plan is fully set up within 24–48 hours, including backups, monitoring, security, and your first update cycle.
What's included in on-demand website edits?
Edits include content changes on any page, swapping images, changing headers and footers, adjusting plugin settings, updating products in WooCommerce, formatting blog posts, adjusting CSS styles, and similar day-to-day updates. Edits do not include custom development, building pages from a design file, content writing, or creating new functionality from scratch.
How many sites does a plan cover?
Each plan covers one WordPress site, domain, or installation. If you have multiple sites, each one needs its own plan — you can choose different tiers for each based on complexity.
How quickly are support requests handled?
Response times depend on your plan level. Growth and Enterprise plans include priority handling with faster turnaround. Critical issues (site down, security breach) are always treated as urgent regardless of plan. Most edits and fixes are completed within 24–48 hours.
Do you test updates on staging first?
Yes — on Essential and above, all updates go through a staging environment first. We verify that nothing breaks before pushing changes to your live site. Starter plans use a safe rollback process instead.
What if something breaks on my site?
We diagnose the issue, prioritize based on severity, and fix it as fast as possible. If an update caused the problem, we can roll back from your daily backup in minutes. Break-fix support is included in all plans.
Do you work with WooCommerce stores?
Yes. WooCommerce support is included in our Growth and Enterprise plans. This covers product management, checkout and cart issues, payment gateway troubleshooting, and plugin compatibility — the parts of your store that directly impact revenue.
Does it matter what hosting provider I use?
No — we work with any hosting provider. Whether you’re on shared hosting, managed WordPress hosting, VPS, or a custom cloud setup, we’ll manage your site. If your hosting is limiting performance, we’ll recommend better options.
How do I choose the right plan?
Starter works for simple brochure sites. Essential is best if you need edits and security. Growth fits businesses that depend on their site for revenue and need performance optimization. Enterprise is for complex or high-traffic setups. Still unsure? Book a free call and we’ll recommend the right fit.
What Clients Say About Our Ongoing Support
Businesses choose BrandBees because we respond fast, fix issues properly, and keep things stable month after month.
Ready to Stop Worrying About Your Website?
Join businesses that trust BrandBees to keep their WordPress site secure, fast, and running smoothly — so they can focus on what actually grows their revenue.
No contracts. Cancel anytime. Plans start at $89/month.