WordPress Support for UK Businesses, Online Across Your Whole Working Day
We support UK clients remotely from our team in Pakistan. We are online from early morning until the evening UK time, seven days a week, so fixes, edits and questions are handled during your working day, not overnight. One team covers emergencies, security and ongoing care.
Your first contact is Haris Akram, Client Success. Every project is overseen by founder Hassan Ejaz.
Online during UK hours
UK GDPR friendly
Clear fixed prices
One team for everything
How It Works
How UK Support Works
We work 11 AM – 1 AM PKT (about 2 AM – 4 PM ET / 7 AM – 9 PM UK), so most UK requests are picked up the same working day.
Step 1:
Tell us the problem
Step 2:
Agree the price
We confirm whether it is a fixed-price fix, a cleanup or a care plan, and the price, before any work starts.
Step 3:
We fix and report
What You Get
Remote Support Built Around the UK Working Day
Most of our working window overlaps UK office hours, so you can raise a problem in the morning and usually hear back within the hour on WhatsApp.
Emergency fixes
Malware removal
Hacked site cleanup, hardening and Google review requests, from $149 (about £115).
Monthly care plans
Updates, daily backups and uptime monitoring from $59/month (about £45).
WooCommerce help
Checkout, payment and order problems fixed and confirmed with a test order.
Data protection
DPA and NDA on request. Our privacy policy lists the data we handle and our subprocessors.
Plain reports
Short written notes on what was wrong, what we changed and what to watch next.
Pricing
UK Support Pricing
Prices are in US dollars and checkout charges USD. The pound figures are approximate and depend on your bank’s exchange rate.
How to choose quickly
Something broken right now? Start with an emergency fix. Hacked or flagged by Google? Choose malware removal. Want it looked after every month? Pick a care plan.
Emergency fix - from $149
Care plans - from $59/month
Malware removal - from $149
Emergency Fix
$149+
- Choose this when: the site is down, showing errors, or a key feature has stopped working.
- Includes: a backup, diagnosis, a targeted fix and testing of key pages.
- Approximate GBP: about £115.
Care Plans
$59+/mo
- Choose this when: you want someone to look after updates, backups and security every month.
- Includes: weekly updates, daily backups, 24/7 uptime monitoring and a monthly health report.
- Approximate GBP: from about £45 a month. No contract.
Malware Removal
$149+
- Choose this when: the site is hacked, redirecting, or flagged by Google.
- Includes: cleanup, hardening, blocklist checks and the Google review request.
- Approximate GBP: about £115.
Prices shown are starting points, not final quotes. If the job needs more than the plan covers, we confirm the extra scope and cost with you first. See our refund and guarantee terms.
UK Client FAQs
WordPress Support for UK Businesses: FAQs
Are you based in the UK?
No. We are a remote team based in Pakistan and we support UK clients online. Our hours overlap the full UK working day, and everything from payment to support works remotely.
What hours are you available in UK time?
We work 11 AM – 1 AM PKT (about 2 AM – 4 PM ET / 7 AM – 9 PM UK), seven days a week. The UK times move by an hour when the clocks change. WhatsApp replies within 1 hour in that window.
Will you sign a data processing agreement under UK GDPR?
Yes. If your site holds personal data, such as customer orders, form entries or user accounts, we will sign a DPA before we start. Our privacy policy lists the data we handle and the subprocessors we use.
Can I pay in pounds?
Our prices are in US dollars and checkout charges USD. Your bank converts the payment, so the amount in pounds depends on its exchange rate and any card fees. The pound figures on this page are approximate.
Do you sign NDAs?
Yes. We can sign a mutual NDA before you share project details, logins or code.
What if the fix does not work?
Tell us within 14 days and we will fix it, credit it or refund it under our refund policy. Every malware removal tier also includes a 60-day reinfection warranty.
Can you help with an agency or several client sites?
Yes. If you run a UK agency, see our white-label WordPress support, where we work under your brand.