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Privacy Policy
How BrandBees handles data for orders, onboarding, and support.
This is a prototype privacy policy. Replace with finalized policy content before production use.
What we collect
We collect operational data needed to deliver services, plugins, onboarding, and support.
Order details (items, totals, billing email)
Onboarding submissions (site URLs, access method selection, approvals)
Support tickets (messages, attachments, linked order/license)
How we use data
To fulfill orders and deliver updates/downloads
To provide order-linked support and troubleshooting
To send critical security notices for purchased products (opt-in)
Security
We enforce secure access standards. Do not share passwords in tickets/email; use vault invites or temporary users.
Retention
We retain records needed for billing, audits, and support continuity. Retention periods vary by data type.
Your requests
You can request access, correction, or deletion of data where applicable. Some records may be retained due to legal obligations.
Privacy questions?
Contact sales or open a support ticket linked to your order.