Carrie Mallon

A rapid-response security and performance project focused on removing malicious browser-based malware and restoring website functionality.

Malware Removal

Eliminated fake Chrome update injection

Emergency Fix

Website restored within 12 hours

Performance Optimization

Cache and database improvements implemented

Project Details

Client

Carrie Mallon

Website

carriemallon.com

Timeline

12 Hours

Services

Malware Removal, WordPress Updates, Speed Optimization, Database Optimization

Technologies Used

WordPress

Divi

MySQL database

Chrome

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Carrie Mallon Self discovery tarot website homepage screenshot
Malware Investigation

The website began displaying a fake “Chrome Update” warning, a common type of malicious injection used to trick visitors into downloading harmful software.

This type of attack not only damages user trust but can also:

  • Compromise visitor security
  • Trigger browser warnings
  • Impact SEO rankings
  • Reduce conversions drastically

Immediate action was required to remove the malware and restore the integrity of the website.

Investigation & Findings

A rapid investigation was conducted to identify the source of the issue.

The analysis confirmed:

  • Malware was injecting a fake browser update popup into the website
  • The issue was likely caused by outdated WordPress core and theme files
  • No major structural damage to the website was found
  • The attack was contained within the website environment and removable

The priority was to eliminate the malicious code quickly and safely.

Actions Taken

A structured cleanup and optimization process was executed.

1

Malware Removal

  • Identified and removed malicious scripts causing the fake Chrome update popup
  • Cleaned infected files and verified website integrity
  • Ensured no malicious code remained active
2

WordPress & Theme Updates

  • Updated WordPress core to the latest secure version
  • Updated the Divi theme to patch vulnerabilities
  • Ensured compatibility and stability after updates

Updating outdated components removed potential entry points for future attacks.

3

Performance Optimization

To improve speed and overall performance:

  • Implemented caching system for faster page load times
  • Configured object caching for improved server efficiency

Reduced unnecessary processing load

4

Database Optimization

  • Cleaned and optimized the WordPress database
  • Removed unnecessary data and overhead
  • Improved query performance and backend speed

What We Delivered

Emergency Malware Cleanup

Fake Chrome update malware fully removed.

Website Recovery

Website restored to normal functionality within hours.

Platform Security Updates

WordPress core and Divi theme updated to secure versions.

Speed Optimization

Caching and object caching implemented.

Database Optimization

Improved backend performance and reduced load time.

The Results

The website was fully cleaned, secured, and optimized within 12 hours.

1

Malware Eliminated

Fake Chrome update warning completely removed.

2

Website Restored

Normal user experience reinstated with no security warnings.

3

Improved Performance

Faster load times due to caching and database optimization.

4

Enhanced Security

Updated WordPress and theme reduced vulnerability risks.

BEFOREAFTER
Fake chrome updateRemoved

Malware Eliminated

BEFOREAFTER
Security warningFixed

Website Restored

BEFOREAFTER
7099

Improved Performance

BEFOREAFTER
Outdated versionsUpdated

Enhanced Security

“BrandBees fixed the issue incredibly fast. The malware was removed within hours, and the site is now running smoothly and securely again. Highly recommend their quick and professional support.”

C

Carrie Mallon
Owner

Project Timeline

12 Hours

Fixed Malware & Updated Website

Malware identified and removed, Website fully restored, WordPress and Divi updated, Caching and object cache implemented, Database optimized

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